Refund Policy

Last updated: September 11, 2026

Thank you for choosing Alphanumeric Ideas Pvt Ltd. We value your satisfaction and strive to provide the best service possible.

If, for any reason, You decide to cancel your service and request a refund, We invite You to review our policy on refunds.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Alphanumeric Ideas Private Limited, #368, Ward Number 1, Sector 2, M.Kharar, Mohali, Punjab, India 140301.
• Service refers to the services provided by the Company or through the Website.
• Website refers to Alphanumeric Ideas, accessible from https://www.alphanumericideas.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Eligibility

Refunds are issued on a pro-rata basis. If you decide to cancel your service and request a refund, you will only be charged for the portion of the service you have already used.

Refund Process

To initiate and complete a refund request, please adhere to the following process:

• Request Submission: To request a refund, please send an email to refunds@alphanumericideas.com.
• Processing Time: It may take up to 2 business days for your refund request to be reviewed and accepted.
• Usage During Processing: Any usage of the service during these 2 business days will also be included in the pro-rata calculation of your refund.

Calculation of Pro-rata Refund

The refund amount is calculated based on the unused portion of your subscription or service at the time the refund request is accepted.

Contact Us

If you have any questions or concerns about our Refund Policy, you can contact us:

• By email: contact@alphanumericideas.com
• For refund requests: refunds@alphanumericideas.com
• By visiting this page on our website: https://www.alphanumericideas.com/contact-us.html
• By phone number: +91 7696 855 855 / 1800 890 1188 (Toll Free)
• By mail: Alphanumeric Ideas Private Limited, #368, Ward Number 1, Sector 2, M.Kharar, Mohali, Punjab, India 140301